 What's
your plan for survival?
Last
month I published the first five keys to employee retention. This month I'm including
the next five ideas. These ten ideas are not all encompassing. You know what works
best for your corporate culture. Do what you think works best for your company.
Here are the next five ideas:
When an employee is failing at work, I ask the W. Edwards Deming question, "What
about the work system is causing the person to fail?" Most frequently, if the
employee knows what they are supposed to do, I find the answer is time, tools,
training, temperament or talent. The easiest to solve, and the ones most affecting
employee retention, are tools, time and training. The employee must have the
tools, time and training necessary to do their job well - or they will move to
an employer who provides them.
Your best employees, those employees you want to retain, seek frequent opportunities
to learn and grow in their careers, knowledge and skill. Without the opportunity
to try new opportunities, sit on challenging committees, attend seminars and read
and discuss books, they feel they will stagnate. A career-oriented, valued employee
must experience growth opportunities within your organization.
A common place complaint or lament I hear during an exit interview is that
the employee never felt senior managers knew he existed. By senior managers
I refer to the president of a small company or a department or division head in
a larger company. Take time to meet with new employees to learn about their talents,
abilities and skills. Meet with each employee periodically. You'll have more useful
information and keep your fingers on the pulse of your organization. It's a critical
tool to help employees feel welcomed, acknowledged and loyal. No
matter the circumstances, never, never, ever threaten an employee's job or income.
Even if you know layoffs loom if you fail to meet production or sales goals, it
is a mistake to foreshadow this information with employees. It makes them nervous;
no matter how you phrase the information; no matter how you explain the information,
even if you're absolutely correct, your best staff members will update their resumes.
I'm not advocating keeping solid information away from people, however, think
before you say anything that makes people feel they need to search for another
job. I
place this final tip on every retention list I develop because it is so key and
critical to retention success. Your staff members must feel rewarded, recognized
and appreciated. Frequently saying thank you goes a long way. Monetary rewards,
bonuses and gifts make the thank you even more appreciated. Understandable raises,
tied to accomplishments and achievement, help retain staff. Commissions and bonuses
that are easily calculated on a daily basis, and easily understood, raise motivation
and help retain staff. Annually, I receive emails from staff members that provide
information about raises nationally. You can bet that work is about the money
and almost every individual wants more.
Take
a look at your organization Are you doing your best to retain your top talent?
Employ these ten factors in your organization to retain your desired employees
and attract the best talent, too.
As my second term as Chairman of the
Board draws to a close, I want to thank you all for supporting our great Chamber!
Many great things lie ahead for each of you and for the Chamber. I want to leave
you with my two favorite quotes as inspiration -
"Anything the mind can
conceive and believe, it can achieve" - Napoleon Hill
"Success lies not
in being the best but in doing your best" - Anonymous
Best wishes!
Michael DiTocco Chairman
of the Board
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| Coral
Springs Chamber of Commerce Receives Certification Award
 Sari
Rotenberg, Chair Elect, Cindy Brief, President & Michael DiTocco, Chair |
The
Coral Springs Chamber of Commerce was presented with a Certification Award at
the Florida Association of Chamber Professionals Conference (FACP) in Jacksonville
at the end of July. The certification assures you, our members, that our Chamber
has achieved a level of excellence.
In order to meet the standards required
for the Florida Certified Chamber of Commerce designation the Coral Springs Chamber
of Commerce had to submit documentation in the following areas: organization,
service intent and capacity, professional administration, financial management
and Marketing/Public Relations.
Out of 300 statewide Chamber's there
are 38 to have received this distinction - and now we are the first Chamber in
Broward County! So
feel proud to be a part of our fine organization! |
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| Shelley
Wolff 1936-2007
It
is with great sadness that we announce the passing of one of our longtime members,
Shelly Wolff, the owner of AABS Inspection Service. Shelly was a long time member
of the Chamber. He served on the board of directors and in 2001 he won the Small
Business Leader of the Year Award
"I am deeply saddened by Shelly's passing,"
City of Coral Springs Manager, Mike Levinson stated. "One of my most memorable
moments as City Manager was the honor and privilege to present the Chamber's Leadership
Award to him (actually through his wife and daughter as he had just taken ill).
I remember saying at the time that "leaders turn dreams into reality". Shelly
helped turn dreams into reality for many of us. He will be sorely missed. The
service was a beautiful and most fitting testimony to Shelly by his family and
Rabbi Kaplan".
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Action
Coach, CCB Ent. Carolina Boone 1350 SE 3rd Terrace Pompano Beach,
Florida 33060 954-782-6387
Alcor Electric, LLC Wendy Diaz
8245 NW 14 Court Coral Springs, Florida 954-752-7393
All Around
Town Errands, Inc. Brian Udell 11347 Lakeview Drive Coral Springs,
Florida 33071 954-673-7316
Anthony's Coal Fired Pizza Melinda
Siekierski 9521 Westview Drive Coral Springs, Florida 33076 954-340-2625
Atlantic Springs Condominium Max Rosenblum 11299 W. Atlantic Boulevard
Coral Springs, Florida 33071 954-255-1211
BigBrothersBusiness.com,
LLC Sandra Stone 8871 Wiles Road Coral Springs, Florida 33067
954-753-1602
Blue Cross/Blue Shield Lawrence Zwerin 4957
Riverside Drive Coral Springs, FL 33067 954-254-9531
Brenner
Real Estate Group Helen Weissman 1500 West Cypress Creek Road, #409
Fort Lauderdale, Florida 33309 954-596-5555
Broward Community Charter
School West John Drag Jr. 11401 NW 56th Drive Coral Springs,
Florida 33076 954-227-5133
Definitive Services, Inc. Pam
Clark 1440 Coral Ridge Drive, Suite 224 Coral Springs, Florida 33071
954-752-7007
Express Radio, Inc. Tom Herbert 10850 Wiles
Road Coral Springs, Florida 33076 954-344-9050
Family Dog Central
Joanna Goriss 1807 S. Powerline Road, Suite 101 Deerfield Beach, Florida
33442 954-360-2861
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Fitwize 4 Kids April Lowe 9645 W. Sample Road Coral Springs,
Florida 33065 954-323-2216
Integrity Investment Strategies Group
Kenny Tang 600 N. University Drive Coral Springs, Florida 33071 954-425-1702
Lauren Enterprises Sharon Pedrosa 7351 Wiles Road Suite 101
Coral Springs, Florida 33067 954-753-9598
M Three Production
Renee Silversmith 1060 Holland Drive Boca Raton, Florida 33487 561-989-8081
Oma's Garden Florist Diana Farrar 10432 W. Atlantic Boulevard
Coral Springs, Florida 33071 954-755-0411
Satara Bridal & Fashions
Tara Leibovitch 9112 Wiles Road Coral Springs, Florida 33067 954-757-9012
Simply Me Day Spa Kate Donovan 6240 Coral Ridge Drive, 103
Coral Springs, Florida 33076 954-759-1111
Toshiba Business Solutions
FL Lynea Bostic 6401 Nob Hill Road Tamarac, Florida 33321
954-428-1300 X 18395
Tuition Solutions Jim Beach 8130 Glades
Road, Suite #221 Boca Raton, Florida 33434 561-451-9195
US
Leasing Corp Evan Leit 3598 W. Prospect Road Fort Lauderdale,
Florida 33304 954-343-9700
Wal-Mart Neighborhood Market
Jennifer Conway 10635 W. Atlantic Boulevard Coral Springs, Florida 33071
954-345-9516
Wallace F. Dale 2750 NW 107th Avenue Coral
Springs, Florida 33065 954-341-2099
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Merrill Lynch James Miller 3301 North University Drive, Suite 100
Coral Springs, FL 33065 954-755-6588
Smith Barney Carol
Dahl Smith 3111 University Drive - Suite 900 Coral Springs, FL 33065
954-346-1567
TPC Eagle Trace Barbara Holzman 1111 Eagle
Trace Boulevard Coral Springs, FL 33071 954-344-5610
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BankAtlantic | Community
Bank of Broward
| Coral
Springs Auto Mall
| Maniar,
Miller & Wechsler, CPA's
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|  Sarah
Adult Day Care Center 745 Riverside Drive 954-341-7788 sarahcare@sarahcare-cs.com
The new Sarah
Care Adult Day Center in Coral Springs benefits both seniors with physical and
mental difficulties (including Dementia, Alzheimer's, and Parkinson's, Stroke,
Incontinence, Isolation, loneliness and more) and their caregivers. Your loved
one has a safe, healthy and enjoyable day, while you have peace of mind and a
less stressful day. It's a day full of fun activities that are both physically
and mentally stimulating. The most important part of their day is the constant
socializing taking place.
Sarah Care, with a beautiful club like atmosphere,
has an in house barber/beauty shop, men's club, arts & crafts room, dining room
and garden area. Bathing and transportation services are available. Intergenerational
programs and pet therapy are a regular part of a typical week. The staff of professionals
include a Social Worker, RN, LPN and Activities Specialist. Our visiting podiatrist
and physical/speech and occupational therapists help to provide important preventive
and rehabilitative care, while affording you the convenience of avoiding special
appointments. When your loved one goes home at the end of the day they may be
a little tired, but it is a good tired. They will probably eat better and sleep
better at night. Sarah Care is more affordable than having a visiting home companion,
while providing many additional and important services. Open Mon- to Fri. from
7 a.m to 6 p.m. Each day includes a delicious and nutritious breakfast, hot lunch
and snacks. A DAY AT SARAH CARE IS A DAY ENJOYED, NOT JUST ENDURED.
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|  Stonegate
Bank
In March of 2005 we officially opened for business as Stonegate Bank with the
idea to reintroduce passion to Banking. Our Employees, Board of Directors and
Shareholders were committed to creating a statewide bank that sets the standard
in the industry. This passion has already translated into one of Florida's fastest
growing banks in size and profitability.
Our goal is to be "The Private
Bank for Business." We achieve this by being your financial business partner.
We exceed our client's expectations by "adding value" to every relationship. Helping
you improve efficiency, suggesting improvements to your business, offering the
latest technology and products as well as being competitive in pricing. This translates
into a real partnership between Stonegate Bank and our clients. Furthermore, Stonegate
Bank combines this level of service with decisiveness in our decision making.
We finance housing projects and commercial developments that make a difference
in the lives of our neighbors. We celebrate the diversity that exists in our community
and strive to provide innovative solutions that empower our customers to focus
on their goals. Our community involvement, civic counseling and friendly service
make us proud to be a community neighbor.
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| Coral
Springs Chamber of Commerce presents $10,000 to City of Coral Springs to assist
with Malcolm Baldridge Award The
Coral Springs Chamber of Commerce proudly presented a check for $10,000 to Vice
Mayor Roy Gold, Commissioner Vince Boccard, Commissioner Claudette Bruck, Commissioner
Ted Mena and City Manager, Mike Levinson, at the August Wake-Up Breakfast. Vice
Mayor, Roy Gold, spoke at the event and expressed his appreciation to the Chamber.
The Chamber raised this money through donations from our members and by having
a silent/live auction at our July breakfast. Some of the corporate sponsors included
Advanced Cable Communications, Al Hendrickson Toyota, Merrill Lynch, PNA, Prudential
Florida WCI Realty & Commerce Bank.
Due to the generosity of our members
and the leadership of our Auction Committee which included Connie Carberg (Al
Hendrickson Toyota), Gemma Pressinger ( Laser Image), Joann Zollo (Forum Publications),
Michelle Fitzpatrick (Advanced Cable Communications) and our amazing Chamber staff
our silent/live auction event raised over $3500 towards the contribution!
The Coral Springs Chamber of Commerce is proud to support the City of Coral Springs
in their continuous effort for quality processes!
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| |  September
Government Affairs
| September
Education Committee
| Meets:
Thursday, September 13th Time: 7:45 AM Place:Merrill Lynch Offices
| Chair:
Kimberly Knox/Steve
Laska
Meets: Wednesday, September 19th Time: 8:00 a.m. Place: Java D'Lites
2528 University Drive Coral Springs | September
Technology Committee
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| Chair:
Amir Watynski Meets: Monday, September 24th Time: 4:00 p.m. Place:
Chamber Office
| | October
Ambassador Committee
| October
Government Affairs
| Chair:
Connie Carberg Meets: Tuesday, October 2nd Time: 8:00 a.m. Place:
Chamber Office
| Meets:
Thursday, October 11th Time:
7:45 AM Place:Merrill Lynch Offices
| October
Education Committee
| October
Technology Committee
| Chair:
Kimberly Knox Meets: Wednesday, October 17th Time: 8:00 a.m. Place:
Java D'Lites 2528 University Drive Coral Springs
| Chair:
Amir Watynski Meets: Monday, October 22nd Time: 4:00 p.m. Place:
Chamber Office
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