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FREQUENTLY
ASKED QUESTIONS
If you can't find an answer to your question here, please
contact us directly. We'll
be happy to discuss your emarketing potential and set
up a free demo with you!
DATABASES, LISTS & COLLECTING NAMES:
SETUP:
We don't have an email database, how do we get one?
We can help! Our tools and training allow you to start
building a database very quickly. With a number of collection
techniques, including promotional displays, state-of-the-art
technology, and friends-and-family referrals, your new
database will grow to hundreds of names or more in just
a few short months! Click here
to read how we can jump-start this process.
Can I use a list of emails I have already collected?
Absolutely! We can import most electronic lists to give
you a quick start in your e-marketing endeavor. If you
have printed or written lists, or even if you have a
collection of business cards, we can also input them
into your new database. We'll also provide you with
a web form so you can enter new names yourself.
Remember that Equilibrix strictly enforces its Anti-spam
Policy, and we strongly discourage clients from
using purchased lists. We recommend you only use lists
of names you've collected yourself.
I have a bunch of business cards, can you use those?
Yes. We can input email addresses from business cards
you've collected, or you can enter them directly into
your new database using our convenient web form.
Who owns the names in my database?
The names you collect are yours. Equilibrix stores
and maintains your list and tracks your customers' responses
to your flyer campaigns. Upon your request, at the end
of your service contract, we return your updated database
to you and it is removed from our system.
In accordance with our Privacy
Policy, we will not give out, trade, or sell your
customers' information.
Can I get a copy of my database at anytime?
Absolutely. We can provide you with a copy of your database
upon request. You can also view the status of your list,
including the number of total names, referrals, and
more, with real-time tracking, inside our client area.
Can Equilibrix help me obtain additional email lists?
Yes. You may advertise on our community flyers, which
are distributed to thousands of local opt-in subscribers.
In addition, our partnerships with opt-in email providers
give us access to millions of opt-in email addresses
for both b2b and b2c. Call or email us with the details
of your target audience!
How long does it take to get up and running?
New client databases are setup within 72 hours. At that
time, we'll give you a link to our online web form so
you can start entering names immediately. Shortly thereafter,
we'll come by your location with your custom promotional
display and data collection tools, and we'll train you
and your staff on the best way to collect names from
your customers. We can also take digital photos to use
in your flyer.
Within 7 business days, we'll have your new flyer ready
for your review. Upon your approval, we can send your
flyer out immediately.
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